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Privacy Policy

1. Privacy Policy

Effective Date: April 2025

1. Introduction

Welcome to Desert Rise Real Estate (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://desertriseuae.com/, use our services, or register for a buyer or seller account.

By accessing our website, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Data”).

A. Information You Provide to Us

  • Account Registration: Name, email address, phone number, and password when you register as a Buyer or Seller.
  • Profile Information: Profile pictures, agency details (for agents/sellers), and preferences.
  • Property Listings: Property details, photos, prices, and location data uploaded by sellers.
  • Payment Information: Credit/debit card details and billing addresses collected via our secure third-party payment processors for subscription fees. We do not store your full card details on our servers.
  • Communications: Messages sent through our contact forms, inquiry buttons, or direct emails to care@desertriseuae.com.

B. Information We Collect Automatically

  • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
  • Cookies: We use cookies to enhance user experience, remember your preferences, and track website traffic.

3. How We Use Your Information

We use your data for the following purposes:

  • Service Delivery: To manage your account, publish property listings, and facilitate connections between buyers and sellers.
  • Subscription Management: To process payments for listing packages or premium buyer features.
  • Communication: To send you updates, newsletters (if subscribed), and respond to your inquiries.
  • Marketing: To promote featured properties or special offers (you may opt-out at any time).
  • Security & Compliance: To detect fraud, prevent illegal activities, and comply with UAE laws.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who perform services for us (e.g., payment processing, hosting, email delivery).
  • Real Estate Agents/Sellers: If you inquire about a specific property, your contact details may be shared with the listing agent or seller.
  • Legal Authorities: If required by law or to protect our rights and safety, or the safety of others.

5. Data Security

We implement administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and data.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at care@desertriseuae.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: care@desertriseuae.com
  • Phone: +971 55 555 5784

2. Terms and Conditions

Effective Date: [Insert Date]

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website https://desertriseuae.com/ operated by Desert Rise Real Estate. By registering an account, purchasing a subscription, or browsing our listings, you agree to comply with these Terms.

If you do not agree with these Terms, you must not use our website.

2. Accounts

  • Registration: To access certain features (e.g., posting listings, viewing contact details), you must register as a “Buyer” or “Seller.”
  • Accuracy: You agree to provide accurate, current, and complete information during registration.
  • Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

3. Services & Subscriptions

  • Listing Services: Sellers/Agents may purchase subscription packages to list properties. Fees and inclusions are described on the pricing page.
  • Buyer Services: Buyers may access free or premium search tools and alerts based on their subscription tier.
  • Payments: All payments are non-refundable unless otherwise stated. We reserve the right to change our pricing at any time.
  • Cancellation: You may cancel your subscription at any time; however, you will retain access until the end of your current billing period.

4. User Conduct & Content

  • Prohibited Activities: You agree not to use the site for any unlawful purpose, post false or misleading listings, or attempt to hack or disrupt our services.
  • Property Listings: Sellers warrant that they have the legal right to list the property and that all details (price, location, photos) are accurate.
  • Content License: By posting content (images, descriptions), you grant Desert Rise Real Estate a non-exclusive, royalty-free license to use, display, and distribute said content on our platform and marketing channels.

5. Disclaimers

  • Platform Role: Desert Rise Real Estate acts as a venue to connect buyers and sellers. We do not own, sell, or manage the properties listed (unless explicitly stated as our own exclusive inventory).
  • No Warranty: We do not guarantee the accuracy, completeness, or reliability of any property listing. Verification of property details is the sole responsibility of the buyer.
  • Availability: We do not guarantee that the website will be available at all times or free from errors.

6. Limitation of Liability

To the fullest extent permitted by UAE law, Desert Rise Real Estate shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the site, including but not limited to loss of profits, data, or goodwill.

7. Intellectual Property

All content on this website (logos, text, graphics, software) is the property of Desert Rise Real Estate or its licensors and is protected by copyright and intellectual property laws. You may not reproduce or redistribute any content without our prior written consent.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the website following any changes indicates your acceptance of the new Terms.

10. Contact Information

For any legal inquiries or support regarding these Terms, please contact:

Phone: +971 55 555 5784

Email: care@desertriseuae.com

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